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Security Policy
Your payment and personal information are always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Cancellation
“Cancellation” refers to notification to IAE, in writing, that the student will no longer attend the school before starting classes. Application, Overseas and Courier fees are non-refundable. Accommodation placement fee is refundable only in case a reservation was not processed. The tuition in case of being prepaid is fully refundable.

Withdrawal
“Withdrawal” means leaving the course once it has begun. There is no refund for a one-month period once the student has attended the orientation session, has taken the level placement test or has attended the first day of his/her scheduled class.

Sample of Refund Policy:
A student enrolls in an 8-week course and pays $700 tuition. The student withdraws after completing 3 weeks of classes and notifies IAE of the cancellation/withdrawal. The refund would be calculated as follows:
($87.50 X 4) = $350
(Prorated weekly tuition) (4-weeks minimum) (Amount of refund)
o The first month is non-refundable. Once student has taken the Level Placement test.
o Class schedule is subject to change without notice.

To cancel enrollment and/or obtain a refund, the student must send a written request to the school’s director according to the campus he/she is enrolled.

Late Arrival and Absences
If students arrive late to a course, or are absent during the course, no refund will be granted. Periods of absence may not be made up with free extension of the course.

Liability
IAE will not be liable in any way to the student in the event of any service, contracted to be supplied by IAE, becoming impossible to supply by reason of industrial dispute or other cause outside the control of IAE. IAE will not be liable for loss, damage, or injury to persons or property howsoever caused, save where the liability is expressly imposed beyond exclusion by statute.

Federal and State Financial Aid Programs
International Academy of English does not currently participate in any federal or state financial aid programs. Students are expected to make arrangements to pay for their own tuition and incidental fees. IAE does not offer student loans of any kind.